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At Aqua Mundus we are proud of our products and services.
We offer 100% customer satisfaction or your money back.

How much is shipping?

We now offer free delivery on all internet orders within EnglandScotland (excluding highlands), Wales and Northern Ireland.   Orders are normally shipped next working day of order date and sent via insured courier on a 48 hour delivery service.

For priority next day deliveries or timed arrivals please make us aware of this so we can do our utmost to satisfy your requirements.


For deliveries to Channel Islands, Scottish Highlands, Europe and the rest of the world please contact us by phone or email for an accurate shipping cost.


Do you ship overseas?

Yes, we can ship to the majority of countries.  Please contact us for an accurate cost and delivery time.


Will my order require a signature?

As all our deliveries are insured a signature is required on receipt of the goods.  However, we are able to instruct our courier of special requirements such as delivery time slots or even allow them to leave with a neighbouring property.


Can I track my order?

All our orders are shipped by insured couriers, a tracking reference number will be issued once your order has been marked as shipped within your account.  This can be tracked online with the relevant courier company listed.


Can you deliver weekends or bank holidays?

Yes, Saturday delivers can be arranged at an additional cost, please contact us for further details.

Sorry, we are unable to make deliveries on a Sunday or bank holiday. 

During the weekend and public holidays your order will be processed the next working day.


Can you send same day?

On very rare circumstance we can arrange a same day courier service, this is expensive but is an available service.  Please contact us for a price.

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